Updates



All updates of the system will be posted here
Captain's Log

Thur 17 Sep 2020

A fairly major update which has been in beta for several users

- Added ability to book mark exports so save time.
- Can now specify which fields you want in the exports
- Added CSV and XML fields into the export, can now simply share a live link to your web developers and specify which information they get and don't get.
- Bookmarks are not restricted per account and not global
- Added a single timeline schedule template that merges all timeline types and presents them in a simple date ordered table. <?FUNCTION SCHEDULE?> is the mail merge field to use
- Added a new field type called Number to forms, mobile friendly to only show a numeric keypad when a user is entered a value
- Changed Yes/No form options to visually better sliders
- Added JSON export
- You can now create custom panels on the dashboard with information from any system export. Creates a nice looking HTML table of the data you select.
- Unique link can be sent to a user so they don't need to login to fill in a form
- Unique link can be sent to a user for a form they have filled in to continue where they left off, also without logging in
- Store their name, email, phone number in cookies so they don't need to enter the details again when they fill in other forms.
- Ability for timeslot bookings to show across multiple timezones without problems
- Added logic to all templates, NOTTRUE, TRUE, BLANK, NOTBLANK, FINISH <?NOTBLANK ACCOMMODATION?> You have accommodation <?ACCOMMODATION?> <?FINISH?>
- Ability to easily delete files uploaded on to forms by users.
- Added a new field type to link to other contacts within the system, for example a field that links to a support artist.
- Festival pro now linked with receipt printers to print bar orders to a receipt as they come in so they can be delivered to the area the customer is on. Useful for social distancing at events.
- Can now add entries directly from the calendar screen.
- Create transport schedules from the taxi calendar screen.
- Add festival run sheets and email easily to users
- Removed total unpaid from stats screen and added total refunded.
- Ability to add payment references when setting tickets to be paid
- Various usability enhancements


Tue 21 Jul 2020

- When you add a new user now, they are alerted via email with their password. Makes this process much simpler and the issue of sending them the wrong password goes.
- Auto password generation when adding a user, creates a secure password.
- Added mail merge facility for people booking multiple timeslots, cleaner mail merge field shows all start/end times in one group.
- Fixed an issue where people entering corrupt dates broke a company record.
- Added some amazing new statboard widgets to show more details about ticket sales.
- Improved the interface for adding in timeslots, now much faster and easier.
- Clicking on settings for any event now goes to Page 1 options as this was generally what users wanted to do.
- Drag and drop ordering for options on custom fields.


Tue 30 Jun 2020

- Added abilities to create management reports, income reports, this feature is not part of festival pro currently.
- Major enhancement to the dashboards. We've added the ability to have resizeable widgets that aren't fixed in width. We've added an auto clean-up routine to sort your widgets if they become out of line and compact them.
- Events stats will now appear as an event dashboard, allowing you to add more statistics, charts, information to your event screen. Allowing more visualisation on ticket sales and trends.
- Cleaned up the ambassador login pages. Added the ability for deposit payments to be SCA compliant if enabled.
- User screen on config will only show users who you have access to edit.
- Timezone changes on events to hide the users timezone from showing as a purchase option.
- Auto select the current event on an event dashboard.
- Removed all references to Stat Board, we now only have dashboards of different types.
- Added the ability to have multiple panes on dashboards in the future.
- Auto added in customers email when using stripe SCA compliant check out
- Added a simple way to connect Festival Pro to your Stripe account with just two clicks.
- Extra security layer for emailing login details to artists and contractors.
- Ability to create a contact whilst creating a quote/invoice.
- Added Currency as a mail merge field.
- Added two stage Stripe authentication, once a customer pays on Stripe we are able to confirm the transaction on festival pro before the users card is charged. This works well for sales of limited tickets where the user might take 3 hours to pay, meanwhile the tickets have sold out. We can then reject the transaction.
- Added Starling Bank connector to the accounts system.
- The ability to refund only a single ticket. When done, extra e-tickets will be removed.
- New feature to allow booking of multiple timeslots.
- Added a Volunteer calendar so you can see the shifts on a day view.
- Added events on month view.
- Added the ability for the calendar to work for events that take place all year round.
- New feature to add in a variable fixed cost on a booking.
- Ticket descriptions can now be click to view as opposed to always visible. This makes the screen more compact.
- Added new graphical reports to dashboards.


Sun 17 May 2020

- Improved the way inbound emails to the project manager are attached to the latest account which has booked a ticket.
- Added the ability to make a file uploaded via a form from an Artist/Vendor public so that anyone can view. This is useful for public webpages with artist bios and images.
- Paginated the invoices screen so no more than 20 are shown at a time. Speeds up screens with a large amount of invoices.
- Updated Stripe payments to include Authorise and Capture. This allows for tickets of limited quantity that have sold out before the customer pays to be rejected.
- Security update for viewing passwords for certain system accounts.
- Added an information pop up box on login with the latest useful information
- Security changes on Frame options and CRLF plus cookie restrictions, allows embedding of certain festival pro public pages via frames.
- Added a new permission Event::Change Access Settings
- Logging the creator of an event
- Adding a date modified field for each task in the project manager. All tasks can now be ordered by date updated.
- Added a quick link to a customers account on both the project overview page and the individual task page.
- Updated all PDF conversion programs to use https (this was internal only)
- Added iCAL export for calendars.
- Hide Volunteer shift settings on general records
- Added an easy ability to link your stripe account to Festival Pro with one click
- Added the ability to log refunds against tickets that happen outside of Festival Pro
- Ability to refund a single ticket without having to edit the customers booking.
- Setting to add non refundable items, such as charity booking. This will prevent accidental refunds.
- Added image for artists on the PDF image view of their private profile whether you have an artist image or not.
- Added a new setting to automatically switch ticket tiers when a tier sells out. Turned on by default.
- Added tiers for deposit tickets, uses the same deposit cost. Ticket price increases.
- On customer overview screen, the form/ticket tab now shows the value of their purchases, status and amount paid against each booking.
- With invoice pagination, the total now shows the total of all pages at the bottom of each individual page.
- Option added to enable/disable refunding the booking fee. Turned off by default.
- If PayPal/Stripe refunds turned off then a warning will be displayed on the popup so that a refund isn't made by mistake on the platform where it doesn't actually refund the payment.
- Refactored stat board code to speed up operation
- Show customer name on the payment page
- Shows a new status of BOOKING TIMEOUT which will show next to a booking that has timed out. (Timeout default is 20 minutes in settings)
- Added the contact name on the search result page when they aren't part of on artist or vendor. Mainly volunteers will have their name shown where the artist name is normally rather than showing no details.
- Added the ability to select multiple timeslots in a booking. Fixed the setting to turn this on/off on the timeslot page.
- Added new document type of ProForma invoice.
- Added a drop down counter to select the number of tickets to refund when refunding an individual ticket only.


Sat 25 Apr 2020


- Adding ability to automatically email customers who have started to buy a ticket but not completed the purchase. System will email them a link to the booking they started to continue the process. Can be enabled per event.
- Added book marking for CSV exports, easily create a CSV export and reuse it without have to reselect all the options.
- Fixed a bug with an admin editing an existing booking and changing checkbox options. Invoice now updated correctly.
- Added the total of booking fees and ticket fees for each booking. Shown in the individual details screen for a booking.
- You can now create form inputs which mirror the selection you had set for an artist. So if you set an artist to have Meals for Saturday Lunch and Dinner, they'll only be able to select those meal times for each artist.
- This works for checkbox, radio, select and counters.
- Fixed a user editing a timeslot booking where there were no more remaining or they had selected the last item in a timeslot.
- Major timeslot updates to allow all bookings to made in the customers timezone, your timezone or allow them to choose. Those 3 options can only be set by Festival Pro staff to avoid anyone changing it by mistake. Most festivals will only be operating in their own timezone.
- Added an easy way to connect Festival Pro to your Stripe account in just two clicks.
- Timezone changes to Festival Pro to make all actions logged in your own timezone rather than the default of GMT/UTC. Systems will remain in UTC until manually changed.
- Greatly simplified the groupings and limit options on forms.
- Ability to mass refund payments on an event. Carried out by Festival Pro staff.
- Paypal refunds now show the refund ID and link to the original transaction ID. This will make viewing transaction audits easier. This is visible on the customers payment screen.
- Changed all mail merge fields to be <?ARTIST NAME?> <?PERFORMANCE FEE?> instead of ::COMPANYFIELDPERFORMANCEFEE:: . We found people would constantly mess up the :: and remove one or put an extra : in places. This is much clearer and concise and clearly visible.
- Updated the color picker across Festival Pro to a newer slicker picker.
- Added in Contact fields into the mail merge menu within text editors.
- Added in Starling Bank into the list of support banks for importing bank statements.
- Ability to search for contact name, surname, email and mobile for contact records in forms. You can find this on the form search screen.
- Hid the Volunteer Shift groups on all pages. This is only needed when adding in volunteers shifts.
- Simplified the screen that shows the form options. Removed the pricing column when there are no pricing columns. Also added more preview options for field types.
- Form stats screens now show the maximum possible bookings allowed for fields that are linked. For example artist names is linked to Artist Passes assigned. The form will show the total number of artist passes assigned to all artists vs the number that have been allocated to artists.
- Change the date paid popup to use the new calendar date select.


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